Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something on a review, or have a suggestion for content we should cover, this page explains the best way to reach us and what happens after you do.
How to Reach the Sweepstakes Team
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. The more context you can include — the platform you are asking about, the page where you spotted an issue, or the nature of your enquiry — the faster we can get you a useful answer.
You can reach us at [email protected]
What You Can Ask Us About
We cover new sweepstakes casinos and social casino platforms for US players, so most messages we receive fall into one of these areas:
- Platform questions — How does the dual-currency model work? What is a Sweepstakes Coin and how does redemption differ from real-money gambling? If something in our content left you unsure, ask us directly.
- State availability and eligibility — Sweepstakes casino availability varies by state, and the rules change frequently. If you are unsure whether a particular platform operates in your state, get in touch and we will point you to the most current information we have.
- Corrections and accuracy flags — We research our reviews carefully, but welcome offer terms, excluded states and redemption thresholds all change. If you spot something that looks out of date or inaccurate, please tell us. We take editorial accuracy seriously and will review any flagged content promptly.
- Content suggestions — Looking for a comparison or a topic we have not covered yet? Reader input genuinely shapes what we work on next.
- Partnership and editorial enquiries — If you represent a sweepstakes or social casino platform and want to discuss how we might work together, introduce yourself and outline what you have in mind. Our editorial rankings are not for sale — commission relationships do not determine position.
- Responsible play concerns — If you or someone you know is finding it hard to stay in control of their play, mention it in your message and we will direct you to appropriate support resources.
What Happens After You Write to Us
Your message goes to a member of the editorial team — not an automated filter. We read what you have written before responding, so replies are relevant to your specific question rather than a copy-paste script.
Our target turnaround is two working days. During periods of high volume it may take a little longer, but we will always follow up. If your query is time-sensitive — for example, a correction to a welcome offer that has already expired — flag that in your subject line and we will prioritise it.
A Note on How We Work
Sweepstakes operates as an independent comparison site for social casino and sweepstakes casino platforms in the US. The platforms we review use a promotional sweepstakes model: players use Gold Coins for entertainment play and Sweepstakes Coins for entries that may be redeemed for prizes, subject to each platform's terms, verification requirements and state restrictions. None of the platforms we cover are real-money casinos in the regulated sense, and we do not present them as such.
Our rankings reflect editorial research. We may earn commission when readers sign up through links on this site, but that does not influence where a platform appears — the highest-rated option is there because our research supports it, not because of a commercial arrangement. If you believe a ranking is unfair or a write-up is misleading, we want to hear from you.
For a broader look at how we evaluate platforms, including how welcome offers, coin packages and redemption terms factor into our assessments, take a look at our non-GamStop casino comparisons for context on how we approach independent reviews.
Keeping Our Information Current
The sweepstakes casino space moves quickly. New platforms launch, welcome bonuses are updated, and state-level rules shift. We review our content regularly, but reader reports are one of the most reliable ways we catch changes between scheduled updates. If a bonus shown on our site no longer matches what a platform is actually offering, or if a platform has changed its excluded states list, let us know — those are exactly the kinds of corrections we act on quickly.
Thank you for taking the time to visit this page. We look forward to hearing from you.